Appfy

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Global furniture retailer

Big companies don't buy by card.

Whoever picks the chair is not who approves it, and every purchase goes through the company's own system.

The problem
A global furniture retailer sells to companies through a portal with a tailored catalogue. But the client only approves purchases in its own system, and without a link someone types every cart again. Estimate: 1,000 orders a month × 15 minutes retyping each (assumptions) = 250 hours a month, more than one full-time employee.
What Appfy did
Appfy took part in connecting the catalogue and the portal to the company's purchasing process. In the documented design, the cart returns to the procurement system, the manager approves the request, and the purchase order is sent to the supplier after that approval.
The gain
In the documented design, the end user selects products in the supplier catalogue, the supplier returns that cart to procurement, and the manager approves the request. Procurement reconciles the purchase order, the receipt and the invoice. The invoice is matched with the purchase order and the receipt before payment processing.

  1. Scene 1 of 8The company

    A tailored catalogue for each company.

    A global furniture retailer also sells to companies and governments, through a portal with a tailored catalogue for each client. But in a large company, whoever asks is not who approves.

  2. Scene 2 of 8The problem

    The cart was in one place; the rules, in another.

    The catalogue sat on the retailer's portal; the buying rules, in the client's system, where the manager approves and the invoice is checked. Without a bridge, someone types it all again.

  3. Scene 3 of 8The goal

    Choose in the catalogue, approve in the company's own system.

    The goal: connect the catalogue to each client's purchasing system, the management system large companies use. The employee goes in through it, chooses as in a shop and comes back with the cart.

  4. Scene 4 of 8The choice

    The main rule: a cart is not an order.

    The cart that comes back from the catalogue is only a proposal. Once sent, it becomes a request and waits for the manager. Only after approval is the purchase order created; if the manager refuses, nothing is ordered.

  5. Scene 5 of 8What Appfy did

    From catalogue to invoice, an exchange of envelopes.

    In the documented design, the supplier returns that cart to procurement, and procurement generates and sends the purchase order. Procurement reconciles the purchase order, the receipt and the invoice. The invoice is matched with the purchase order and the receipt before payment processing.

  6. Scene 6 of 8What Appfy did

    Changing the tyre while the car is moving.

    Appfy took part in connecting the catalogue and the portal to the company's purchasing process.

  7. Scene 7 of 8What changed

    The manager approves where they always have.

    In the documented design, the end user logs into procurement, the manager approves the request, and the purchase order is issued to the supplier after that approval.

  8. Scene 8 of 8And in your company?

    Selling to large companies? Get into their purchasing system.

    If large companies or the government buy from you, a good catalogue is not enough: it has to talk to the client's purchasing system. Start with a free 30-minute conversation.