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Global furniture retailer

Money in the account, order waiting for a ruler and a pen.

Each paid order only moved once someone found its number on the bank statement, one by one.

The problem
A global furniture retailer sells online to companies, with high-value orders paid by bank transfer. To release each one, an employee laid the order list next to the bank statement and linked the two with a ruler and a pen, with mistakes and sometimes losses. Estimate: 150 orders a day (between 100 and 200) × 3 minutes to find each one on the statement = 7.5 hours a day, one full person just checking; for 4,000 orders a day it would take 25 people (minutes: assumption). Estimate: from 100–200 orders a day by hand to 4,000–10,000 a day, and up to 20,000 on some days.
What Appfy did
Appfy automated the check. As told for this case, the system reads the bank statement every 5 seconds, and each new transfer sets off the check. It finds the order number in the description.
The gain
As told for this case, the check became automatic.

  1. Scene 1 of 8The company

    Huge orders, paid by bank transfer.

    A global furniture retailer sells online to companies, with huge, high-value orders. The company pays by bank transfer and writes the order number in the description.

  2. Scene 2 of 8The problem

    Two printouts, a ruler and a pen.

    An employee laid the order list next to the bank statement and, with a ruler and a pen, linked each order to its transfer. Only then did they mark the order paid in the system.

  3. Scene 3 of 8The problem

    Every order waited its turn under the ruler.

    By hand, they managed 100 to 200 orders a day (estimate), with mistakes and sometimes losses. The money was already in the account, but the order sat still until someone found its number.

  4. Scene 4 of 8The goal

    The goal: the money lands and the order moves.

    Connect the bank account to the orders: find each transfer on its own, check the order number and release the order at once, with no one holding a ruler.

  5. Scene 5 of 8What Appfy did

    The statement, read every 5 seconds, as told.

    As told for this case, the system reads the bank statement every 5 seconds, and each new transfer sets off the check. It finds the order number in the description.

  6. Scene 6 of 8What Appfy did

  7. Scene 7 of 8What changed

    From the ruler and the pen to the automatic check.

  8. Scene 8 of 8And in your company?

    Does your team still check payments by hand? Connect the bank to your orders.

    If someone compares statements and orders to release a sale, Appfy connects the bank to your system, and each exception goes to its own place. Start with a free 30-minute conversation.